Shipping FAQ

📦 Shipping & FAQ

Welcome to our Help Center! Below you’ll find answers to the most common questions about ordering, shipping, and payments at Mobikarts.

🛒 Orders

👉 How do I place an order on Mobikarts?

Placing an order is super easy!

Visit Mobikarts.com
Browse your favorite products
Click “Add to Cart” and then “Check Out.”
Fill in your shipping details and choose a payment method
Done! Your order will be on its way soon.

✏️ Can I modify my order?

Yes — but only if it hasn’t been processed yet.
Please email us at info@kasak.co.in within 24 hours of placing your order, and we’ll do our best to accommodate your request.

🚚 Shipping

📦 How is shipping handled and what does it cost?

Good news — we offer FREE Shipping on all orders across India!
No hidden charges, no minimum order value. Just choose your favorite products, and we’ll deliver them to your doorstep at no extra cost.

⏱️ How long does delivery take?

Orders are usually processed within 3–5 business days. Delivery times vary based on your location and courier availability.
Please allow extra time during:

Holidays
Weather delays
High-demand periods

📍 How can I track my order?

Once your order ships, you’ll receive a tracking ID via email.
Note: Tracking updates may take 2–5 days to appear after the confirmation email.

🕓 Why is my shipment delayed?

Delays may occur due to:

Weather conditions
Customs clearance (for international orders)
Courier backlogs during peak seasons

We appreciate your patience and will do our best to ensure a smooth delivery.

💔 What if I receive a damaged product?

If your product arrives damaged or tampered, please refuse the delivery and inform us immediately at:
📞 +91 9582708697
📧 info@kasak.co.in

Include your Order ID and a photo if possible. We’ll arrange a replacement at no extra cost, provided the item is returned with original packaging and tags intact.

💳 Payments

💰 How can I pay for my order?

We offer secure and flexible payment options:

✅ Credit Cards
✅ Debit Cards
✅ UPI
✅ Net Banking
✅ Cash on Delivery (COD) – Available for most areas

Shop worry-free with 100% payment protection and secure checkout.

Still have questions?
Feel free to WhatsApp us at +91 9582708697, or drop an email at info@kasak.co.in — we're always happy to help!