Shipping FAQ

ORDERS

  • How to Place an Order on Mobikarts?

It's very easy and simple to place your order on Mobikarts. First of all, visit our store at Mobikarts,com Choose products that you want to Order, then click "Add to Cart" and "Check out". Then fill in your information and pay. That's it!

  • How can I modify my Order?

Please note that we are only able to make changes to your order if it has not been fulfilled yet. If you want to change anything in your order, please contact us via email Info@kasak.co.in within 24 hours after placing your order.

SHIPPING

  • How to Ship and what is the Shipping Cost?

Shipping of the order is based on the shipping options available in the respective area or country. Shipping cost may vary and is dependent on the exact location and shipping options. Shipping depends on the product ordered, the total weight of the product, and the location to which the shipping is being done

  • How Long will My Order take to be Delivered?

A minimum of 3-5 days are required for the processing of the order. Due to factors that commonly affect international shipments, such as delays due to weather conditions, holidays, and custom inspections, shipping times cannot be guaranteed.

  • How can I Track my Order?

You will be sent the tracking id of the orders to the email provided by you, while placing the orders. This tracking id will guide you on the tracking of the package. Please note that the tracking information will be made available only after 2-5 days of receiving the confirmation mail.

  • Why my Shipment is Delayed?
  • Shipment may be delayed due to many reasons like bad weather conditions, customs or backlogs. Please note that the tracking information is available only after the order has been shipped from our end.

 

  • What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 9582708697 or email us at info@kasak.co.in mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

 

PAYMENTS

  • How can I Pay for my Order?

We offer safe shopping to our customers. We accept payment via Credit card, Debit card or VISA. So, you can choose the most suitable payment method for you.